- #KINDLE FIRE HD 3RD GENERATION HAVE TEXT TO SPEECH UPDATE#
- #KINDLE FIRE HD 3RD GENERATION HAVE TEXT TO SPEECH REGISTRATION#
- #KINDLE FIRE HD 3RD GENERATION HAVE TEXT TO SPEECH DOWNLOAD#
Amazon did not call me back (generally,they do if that happens) and it took an hour and a half for the ‘Did I solve your problem’ email to arrive. When I tried to call earlier, I was transferred to a support rep, then the call was disconnected. Needless to say, a lot of people are upset with Amazon right now!Īmazon Kindle support definitely seems overwhelmed by the call volume. Many people have reported losing all their personal content, bookmarks, app data and email. Some have reported being told that their libraries and apps would return within the next few days.
#KINDLE FIRE HD 3RD GENERATION HAVE TEXT TO SPEECH DOWNLOAD#
Others have reported being told that that they would have to manually download their books again. Some posters on the forums reported that they were instructed to re-register and then sync the device so that their content would reappear on the device. “Our servers were updated yesterday which seems to have introduced a bug causing devices to de-register, device which were connected to Amazon during this time got de-registered. One customer posted a different support response: Thanks for your patience and understanding in this regard.” You need not worry about the content on your Kindle, as it will be safe in your cloud library and you can download them, once this bug is fixed in our server. This issue will be fixed in next 2-3 days.
As this is happening across many Kindle Fire HD 8.9″ tablets due a bug and our technical team is working to eliminate the bug. In this regard, I would like to inform you that, the deregistration of your Kindle Fire HD 8.9″ Tablet is a known issue. This is not we want our customers to experience. “We are sorry for the inconvenience you are experiencing. Several people reported the following response when they email or chat with customer service: That’s longer for Amazon in my experience. Given the long wait time, I think it is obvious that Amazon wants people to try to re-register their devices themselves before calling. There was an estimate of twelve minutes wait time to talk to Kindle support.
#KINDLE FIRE HD 3RD GENERATION HAVE TEXT TO SPEECH REGISTRATION#
You can check your current registration status by swiping down from the top of the screen, selecting ‘More’, and then selecting ‘My Account’. If you’re experiencing an issue with your Kindle Fire HD 8.9″, make sure your device is registered to your Amazon account. The message under the ‘Call me now’ button says: If you go to contact Kindle support, you will see the following: This seems to be a bug or a glitch in software, at least as far as the 8.9′” devices are concerned.
I did try to call Amazon today, but had technical problems and got disconnected. Here’s the latest on the Kindle Fire deregister/factory reset issue that I can glean on the situation at this time:Īmazon is aware of the problem which seems to be particularly affecting the Fire HD 8.9″.
There’s been a lot of interest in the post I wrote last night about the reports of owners of Fire tablets suddenly discovering their device had been deregistered without their knowledge.
#KINDLE FIRE HD 3RD GENERATION HAVE TEXT TO SPEECH UPDATE#
Posted in Kindle Fire | Tagged deregister, factory reset, Fire HD 8.9, sync, Whispersync | 11 Comments Update to the Fire reset issue Related: Did your Fire tablet just de-register … again? June 17, 2016 It is not the same as the Amazon customer forums where customers comment and attempt to help other customers. The Sync Across Fire & Kindle Devices and Apps page implies that whether or not this restores bookmarks, highlights, etc., may depend on whether you have Whispersync enabled on your devices.įYI: The Kindle Help Community forum is the one that is moderated by Amazon representatives. To sync all content: With wireless connected, swipe down from the top of the screen to show Quick Settings, and then tap Sync. That link takes you to the Sync and Download Content to Your Kindle Fire page, There you will find instructions for syncing your content to your device: After you register your device, you may need to download your content again. If your device is not registered, tap the Register button and then enter your Amazon account information. If you’re having trouble finding your photos, apps, or other content on your Kindle Fire HD 8.9”, please check your current registration status by swiping down from the top of the screen, selecting More, and then selecting My Account. Amazon has made an announcement about the deregistration and factory reset issue on the Kindle Help Community forum:
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